Terms of service

Effective Date: 22/06/2026

Welcome to Nivyra– Crafted for Every Celebration. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

1. General

These Terms of Service govern your use of our website and services.
By placing an order, you confirm that you are at least 18 years old or have parental consent.

2. Products

We specialize in festive items such as Rakhis, gift hampers, and seasonal products.
Product descriptions and images are provided for guidance; slight variations may occur.
All items are subject to availability.

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References to "Gold", "Golden", "Silver", "Rose Gold", or similar terms on the Nivyra store are intended solely to describe the color, finish, design, or visual appearance of a product. Such references should not be construed as a representation that the product contains, is plated with, or is manufactured from real gold, silver, precious metals, gemstones, or other valuable materials unless expressly specified in the product details.

3. Pricing & Payments

Prices are listed in Indian Rupees (INR) and include applicable taxes where required.
Payments are processed securely through trusted gateways (UPI, Razorpay, PayPal, Stripe, etc.).
We reserve the right to change prices at any time without prior notice.

4. Shipping & Delivery

Orders are shipped via third‑party logistics partners.
Delivery timelines are estimates and may vary due to location or courier delays.
Risk of loss passes to you upon delivery by the courier.

5. Returns & Refunds

Most festive items are non‑returnable due to their seasonal nature.
Defective or damaged products may be eligible for replacement or refund if reported within 48 hours of delivery.
Refunds will be processed within 7–10 business days once approved.

6. Customer Accounts

Customers may create accounts to track orders and manage purchases.
You are responsible for maintaining the confidentiality of your login details.

7. Intellectual Property

All content on this site, including logos, text, images, and designs, is the property of Nivyra and may not be used without permission.

8. Limitation of Liability

Nivyra is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Our maximum liability is limited to the value of the product purchased.